Effective Date: March 27, 2026
Diamonds and Pearls Travels Limited (DPT) is committed to safeguarding the privacy and protection of personal data in compliance with the Nigeria Data Protection Act (NDPA) 2023 and the General Application and Implementation Directive (GAID). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://dandptravels.com) or use our services.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal data:
a. Personal Identification Information
- Full name
- Email address
- Phone number
- Billing and contact details
b. Travel-Related Information
- Passport details (where necessary)
- Travel preferences
- Booking details and itinerary information
c. Technical Data
- IP address
- Browser type and version
- Device information
- Pages visited and usage behavior
d. Payment Information
- Payment details (processed securely via third-party payment providers; we do not store full card details)
2. How We Collect Your Data
We collect data in the following ways:
- When you fill out forms on our website
- When you make bookings or inquiries
- When you contact us via email or phone
- Through cookies and similar tracking technologies
- From third-party partners (e.g., booking platforms, payment processors)
3. How We Use Your Information
We use your data to:
- Process bookings and provide travel services
- Communicate with you regarding inquiries or services
- Send confirmations, updates, and customer support responses
- Improve our website and services
- Comply with legal and regulatory obligations
- Prevent fraud and ensure security
4. Legal Basis for Processing Personal Data
We process personal data based on:
- Your consent
- Performance of a contract (e.g., travel bookings)
- Legal obligations
- Legitimate business interests
5. Sharing Your Information
We may share your data with:
- Travel service providers (airlines, hotels, visa agents)
- Payment processors
- IT and website service providers
- Regulatory authorities where required by law
We ensure that all third parties respect the security of your personal data.
6. Data Retention
We retain your personal data only as long as necessary for:
- Providing services
- Legal, accounting, or reporting requirements
After this period, your data is securely deleted or anonymized.
7. Cookies and Tracking Technologies
We use cookies to:
- Enhance user experience
- Analyze website traffic
- Remember user preferences
You can control cookie settings through your browser.
8. Data Security
We implement appropriate technical and organizational measures to protect your data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no system is completely secure, and we cannot guarantee absolute security.
9. Your Data Protection Rights
Under the NDPA and its associated GAID, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, click HERE. You will be directed to a form. Please complete the form with the required information and submit it to our DPO at: dpo@dandptravels.com
10. International Data Transfers
If your data is transferred outside your country, we ensure appropriate safeguards are in place to protect your information.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
12. Children’s Privacy
We acknowledge the importance of safeguarding children’s privacy, but our sites are not intended for children under 18. We do not collect personal data from them.
13. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date.
14. Contact Us
You can contact us through our Data Protection Officer (DPO) using the following details:
Diamonds & Pearls Travels LimitedPlot 6B, Mike Adegbite Street, Off Omorinre Johnson Street Lekki Phase 1, Lagos
Email: solomon.omolabi@dandptravels.com